FAQs

Unfortunately we can not accept returns or exchanges due to the ordering of a wrong size. Please view the size chart listed on each item's page to ensure you are purchasing the correct size.

If the item you received is defective or has noticeable blemishes caused by us during production, we will offer an exchange of that item at no cost. The item must be returned unwashed & unworn in order to qualify for an exchange. The defective claim must be made within 7 days of delivery.

Please Contact Us and we will walk you through the process of getting your corrected item quickly.

Orders placed through this site run on a monthly time frame which means we take orders beginning from the first of each month through the end of that month. We then place those orders in production the first week of the following month and orders are usually delivered by the second week of that month depending on the production schedule at that time. During peak production seasons it can take up to the third week.

Yes, sort of. During the ordering process, you can make changes or cancel your order at any time. But, as soon as the ordering process has ended and production begins, we can not accept any order changes or cancellations. To request to cancel or edit your order, please Contact Us with your order number and billing name and we will be glad to handle that request for you.

All items will be shipped directly to your school and each item will be bagged & labeled individually with your name & order information for easy sorting.

Unfortunately no, we can only accept payment via Paypal or with a Credit Card using Square.

Absolutely. We use the latest in SSL technology to ensure all of the information entered into our site is safe & secure. All payments are processed directly through Paypal or Square and are not stored on our site or servers. You will not have to enter any sensitive financial information on our site as Paypal/Square will handle it all.